Learn How HomeAngel Protects Your Social Wealth

Without HomeAngel

A social media manager for a well-known public figure discovered too late that their client's social media profile had been cloned and was being used in a phishing scam. The scam targeted the artist's most dedicated fans, convincing them to send $20 to a CashApp account in exchange for a surprise preview of the artist's upcoming album. Over 600 fans fell victim, thinking they were part of an exclusive group.

Unaware of the ongoing scam, the social media manager only found out when the artist was served with a class action lawsuit for failing to deliver the promised album preview. Despite crisis management efforts, the damage was done. The artist faced a legal battle, paying out a $500,000 settlement. The legal woes, combined with the reputation damage, led to a significant drop in monthly active listeners. Ultimately, the artist's label terminated their contract. The stress and negative publicity also took a toll on the artist's mental health, persona, and business relationships

With HomeAngel

While on vacation in another country with limited cell network access, a social media manager received an urgent VoIP alert via WhatsApp from HomeAngel. The alert flagged a cloned profile of their client, a famous artist, involved in a phishing scam. Thanks to HomeAngel's real-time monitoring and instant alerts, the manager was immediately aware of the threat.

The manager quickly accessed tailored recommendations through HomeAngel, assessing the threat severity and using the playbook for phishing attacks. They swiftly reported the cloned profile and communicated the threat to the fans, preventing further damage. Advanced sentiment analysis and detailed analytics provided insights into the impact, and the customizable reports documented the incident for future reference. With Angel Support's priority assistance, the issue was resolved efficiently.

The proactive response ensured no fans were duped because HomeAngel found and alerted on this soon after the fake account was created, and the artist's reputation remained intact. HomeAngel's comprehensive feature suite empowered the social media manager to manage the situation effectively, even while away on vacation, safeguarding their client's brand with enough time to go back to margaritas on the beach.